Open Positions

Outbound Sales Representative

Job Type

Sales & Service

Training & Education

High School Diploma (or equivalent). Prefer prior sales experience and a background in telecom. Training is provided.

Pay

Hourly rate plus bonus. Bonus is paid monthly.

Work Experience

1-3 years.

Preferred Related Experience

1-3 years.

Job Description

Work in a fast-paced call center to initiate outbound calls to potential and existing customers. Call center sales jobs revolve around creating new clients or selling additional services to drive revenue. You may contact existing customers to review their current services. Or, you might be making calls to prospective customers. Either way, your goal is to help clients afford and attain the perfect communications products and services for their individual situation. In a call center job, you'll use computers and telephones extensively in your work.

Sales reps need be self-motivated, patient and persistent!

Outbound Sales Representative Job Responsibilities

• Enter information into a computer as you are speaking with customers
• Use multi-line phone systems
• Make arrangements for the installation, removal or change of services and/or products
• Establish accounts in billing systems
• Quote and compute rates for new services accurately
• Summarize the contact and explain what will happen next
• Assist with inbound calls during times of high volume
• Interact with other functional groups to ensure customer satisfaction
• Meet established productivity goals: sales, call handling time, records accuracy
• Obtain, establish and access customer credit information
• Work simultaneously with multiple computer applications and databases
• Prepare sales reports perform credit reviews

Skills Required

• Strong communication skills
• Basic computer and keyboarding
• Basic math to calculate pricing packages
• Consultative selling
• Ability to type at least 40 words per minute

Special Requirements

• Ability to multi-task
• Ability to sit for long periods of time
• Ability to make decisions independently
• Wearing a headset is necessary